Terms & Conditions
Effective Date: 17 May 2026
Welcome to Radhe Art and Ayurveda.
By using this website, you agree to the following Terms & Conditions.
1. General
Radhe Art and Ayurveda offers natural and Ayurvedic-based products including soaps, massage oils, achar, saffron flower, gulkand, and related wellness products.
We reserve the right to update or modify these terms at any time without prior notice.
2. Product Information
We try our best to display accurate product descriptions, images, and prices.
However, slight variations may occur due to handmade and natural ingredients.
Product results may vary from person to person.
3. Pricing & Payments
- All prices are listed in INR (₹)
- Payments must be completed before order processing
- We use secure third-party payment gateways
We reserve the right to change product prices anytime.
4. Orders
We may refuse or cancel orders if:
- Incorrect information is provided
- Payment fails
- Product becomes unavailable
- Suspicious activity is detected
5. Shipping
Orders are processed within a reasonable timeframe.
Delivery timing may vary depending on location and courier services.
Customers must provide correct delivery details.
6. Intellectual Property
All website content including logos, images, text, and designs belongs to Radhe Art and Ayurveda and may not be copied without permission.
7. Limitation of Liability
We are not responsible for:
- Allergic reactions due to individual sensitivity
- Delays caused by courier services
- Temporary website downtime
Customers are advised to perform a patch test before using herbal or skincare products.
8. Contact
Phone Number: +91 82001 51878
Return & Refund Policy
Returns
Due to the nature of natural and personal care products, opened or used products cannot be returned.
Returns are accepted only if:
- Wrong product delivered
- Damaged product received
- Product missing from order
Refunds
Refunds will be processed after product verification.
Approved refunds may take 5–10 business days depending on the payment provider.
Replacement
Customers must contact us within 48 hours of delivery with:
- Order number
- Product photos
- Issue details
Contact Number: +91 82001 51878
Shipping Policy
Processing Time
Orders are usually processed within 1–3 business days.
Delivery Time
Estimated delivery:
- Gujarat: 2–5 days
- Other States in India: 4–8 days
Delivery may vary during festivals or high-order periods.
Shipping Charges
Shipping charges, if applicable, will be shown during checkout.
Tracking
Tracking details will be shared once the order is shipped.
Disclaimer
The products sold on Radhe Art and Ayurveda are made using natural and Ayurvedic ingredients.
These products are not intended to diagnose, treat, cure, or prevent any disease.
Customers should:
- Read ingredients carefully
- Perform a patch test before use
- Consult a doctor for serious skin or health concerns
Results may vary depending on individual skin type and body condition.
Privacy Policy
Effective Date: 17 May 2026
At Radhe Art and Ayurveda, we respect your privacy and are committed to protecting your personal information.
Information We Collect
- Name
- Phone Number
- Email Address
- Shipping Address
- Order Details
- Payment Information
How We Use Your Information
We use customer information for:
- Processing orders
- Customer support
- Delivery updates
- Improving website services
Information Protection
Your personal information is kept secure and is never sold to third parties.
Cookies
Our website may use cookies to improve user experience and website performance.
Contact Us
Phone Number: +91 82001 51878